Having stable Fi Base connectivity is paramount to the accuracy of the Fi system and your Fi Device battery life lasting as long as possible.
Each charging base broadcasts a signal that reaches up to a 150 meter radius in open areas and to further extend this coverage, you may consider purchasing an additional Fi Base.
Reasons to Set Up More than 1 Fi Base
1. Larger/Complex Properties: Fi Base coverage is dependent on Bluetooth range. The Fi Base must be able to "see" your pet's Fi Device to connect to it, and they connect to one another via Bluetooth. Bluetooth range, independent of Fi, is impacted by "obstacles" it encounters (walls, metal, multiple levels, building materials, etc) and the electromagnetic environment (other Bluetooth devices in your home). Multiple Fi Bases can be used in a mesh system to extend coverage needs.
- If you have a larger home (over 1,000 square feet) or multiple levels, you may want to add a second Fi Base to help extend base coverage.
- Maximizing base coverage maximizes the performance of your pet's Fi device.
- Where Should I Set Up My Fi Base? will help you determine how many Fi Bases you may need.
- Note: All Fi Bases must be indoors, have access to electricity, and Wi-Fi access. A Fi Base can be used to extend coverage in your backyard if there is a window overseeing your yard where the Fi Base can be set up indoors - but it cannot extend coverage to outdoor pastures that extend far beyond your home.
2. Frequent Travel: If your pet is frequently at another location (such as a friend or family members', pet sitters', office, etc.), we recommend setting up an additional Fi Base at these locations. This will help avoid having to transport your home Fi Base and having to reconfigure the Wi-Fi at each location.
Fi Bases for Multiple Pets
Each Fi Base will connect to any nearby Fi Device for up to 3 pets.
For Fi Base and Device type connections, please note:
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Only Series 3, Series 3+, and Fi Mini devices can connect to the Series 3 Base.
- Fi Mini can connect via Bluetooth only and cannot charge on the Base.
- Series 1, Series 2, and Series 3 devices can connect to Series 1 and Series 2 Bases.
A connection to a Fi Base does not share any of your personal details. Only a Full-Access member on your Fi Account can see information about your pet.