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Fi Tracker

Master your Fi tracker features and get the most out of your pet's smart technology

Special Situations

  • Fi Device Setup for Travel
  • Fi Tracker Setup for Pet Sitter
  • Fi Device Setup for Daycare or Boarding

Tracker Hardware & Features

  • Update Device Firmware via Android
  • Locate MAC address for Fi Device or Base

Fi Base

  • Use Multiple Fi Bases
  • Fi Base Placement
  • Reset a Fi Base
  • Manage your Fi Base
  • How To Test Fi Base Coverage
  • Unlink a Fi Base
See all 8 articles

Collar Bands & Accessories

  • Find Your Fi Series Collar Size
  • Fi Series Collar Compatibility
  • Attach the Fi Collar Band

Tracker Maintenance

  • Turn Off or Reset Your Fi Device
  • Fi Tracker Waterproof Rating
  • Fi Tracker Battery Life
  • Locate a Lost Tracker
  • Locate Your Fi Tracker's Serial Number
  • How to Clean Your Fi Tracker & Collar Band
See all 8 articles

Connectivity

  • Fi Partnership with T-Mobile & T-Satellite
  • Wi-Fi Connectivity & Coverage Overview
  • Offline Fi Tracker Troubleshooting
  • Fi Tracker Coverage
  • Add, edit and remove saved Wi-Fi networks
  • Fi Tracker Cellular Coverage
See all 13 articles

Hours of Operation

7 Days A Week
10AM–8PM EST

Support
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