Fi's Customer Experience team is here for all your questions!
Chat Support with our Virtual Assistant
Our virtual assistant is available around the clock, seven days a week to answer questions about all things Fi. Click here to chat or click the black message icon in the bottom right corner of your screen.
If the virtual assistant isn't able to answer your question, we'll connect you with a live support agent during our operating hours, or the team will follow up over email when we're back in.
Live Phone Support
Reach our team over the phone 7 days a week, 10am - 8pm Eastern Time, by calling us at 1-888-4Fi-DOGS (1-888-434-3647).
Support for Fi Professional Partners
Professional partners can reach out to our team with questions via our Professional Partners Contact Form.