Test Wi-Fi Range

Your pet's Fi tracker can connect to a known Wi-Fi network when it's out of range of the Fi app or Fi Base. When the tracker connects to Wi-Fi, it reports the location linked to that network. This helps avoid unnecessary GPS or LTE-M activation, which conserves battery life.

Testing your Wi-Fi coverage shows you where on your property your pet can roam while staying connected.

Steps for Testing Your Wi-Fi Coverage in Your Home

What you will need: Your pet's Fi tracker and a phone with the Fi app

Total time: 15 minutes

To test your Wi-Fi coverage:

1. If you have a Fi Series 2, Series 3, or Series 3+, unplug your Fi Base so the tracker can connect to Wi-Fi.
2. Remove your pet's collar with the Fi tracker still attached.
3. Place the collar in a room your pet visits often.
4. Walk away from the tracker with your phone. This lets the tracker connect to Wi-Fi instead of to your phone through Bluetooth.
5. Wait 2 to 3 minutes, then check the tracker's connection status:
   1. Open the Fi app.

   2. Tap the Live tab:

      

   3. Tap your pet's profile picture in the Live Card:

      

   4. On the Live Map, tap your pet's photo to show the current connection status:

      

   5. Check the connection source on the status card. When the tracker is on Wi-Fi, the status card shows Connected to Wi-Fi:

      

      Please note: Bluetooth connections can reach through walls and floors. You may need to walk outside to break the Bluetooth connection.

   6. Tap the back button in the top left corner to exit the full map screen and finish the test: