By default, all alert types will be turned on for new Fi members, and each user can select different preferences on their account, even if a pet's ownership is shared.
For multi-pet households, you'll need to first select your pet's profile to update the alert settings for each pet individually.
How to Update Notification Preferences
- Open the Fi App.
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Tap your pet's profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines to open the Pack Settings Menu:
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Tap Account.
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Scroll down to the notifications heading. From there, you can tap on the arrows to change your Fi update, social, and device alert preferences.
For Fi updates, you can tap to opt in or out of receiving the latest Fi news.
In the Social alerts page, you can opt in to receiving push notifications related to ranking alerts, pictures, followers, and more.
Device Alert preferences allow you to optimise which alerts you receive and how you receive them. Escape alerts are sent as push notifications through the Fi app, not by text message. To make sure you receive them, check that Fi notifications are turned on in your phone settings.