We ship quickly to get your order to you fast, which means there's a short window to make any changes.
You have 2 hours from the time you place your order to request any of the following:
- Change your shipping address.
- Modify items in your order.
- Cancel your order.
After 2 hours, your order is sent to fulfillment and can no longer be modified. However, we'd still be happy to help, so please reach out to our team, and we'll guide you through options like returns or exchanges once your order arrives.
Need to make changes? Chat with our Customer Experience Team. Let us know as soon as possible so we can assist.
Shipping Timelines
Your order ships within 1 business day. Delivery times depend on the shipping method selected at checkout:
- Ground Shipping: Arrives in 5 to 7 business days. $9 for orders with a product subtotal under $100, free at $100 and up.
- UPS 2-Day: Arrives in 2 business days.
- UPS 1-Day: Arrives in 1 business day.
For more about shipping costs, tracking, and delivery issues, visit the Fi Shipping FAQs article.