With the Verizon partnership, you'll also be able to purchase and manage a Fi Mini directly through the Verizon Family App. Explore what this partnership offers below.
If you are curious about the Fi Mini features and what it provides, check out the Fi Mini Overview article for more details.
Compare Fi App and Verizon Family App
Compare Fi App and Verizon Family App
With a Fi Mini, you'll see your pet's location tracking, activity tracking, walk tracking, and real time alerts directly in the Verizon Family App.
Some features, including behavior tracking and social features, are available in the Fi App. If you'd like to use those, you can download the Fi App from the Apple App Store or Google Play Store by searching "Fi Smart Collar".
Activate your Fi Mini
When purchasing through Verizon, you will receive an insert advising you to download either the Fi App or the Verizon Family App to start the activation process.
If you prefer, you can activate your Fi Mini through the Fi App. To do this, follow the guide in the Attach & Activate Your Fi Mini article.
Plan Management & Support
To make changes to your membership, or for help with your Fi Tracker, reach out to us at +1 (888) 853-3883 or via email at verizon-support@fitracking.com for assistance.
For help with the Verizon Family App, please contact Verizon Support at verizonfamily@verizon.com or at +1 (800) 922-0204.