At Fi, we balance a sleek, comfortable design for your pet's daily wear while providing a long-lasting battery to ensure we can report a signal when available. Your Fi tracker may get a weaker LTE signal than your phone, even when you are in the same place.
How Signal and Coverage Work
Given the significantly larger size of your cell phone, it houses a bigger antenna, allowing it to access a stronger LTE signal.
If your pet escapes, especially in rural or wooded areas, they will likely encounter both poor and strong coverage areas along their journey. As soon as the tracker is able to send that location report, you will be notified through the Fi App.
To learn more about how GPS and LTE reporting can be affected, visit the Troubleshoot issues with location reports article.