View Current Device Connection

The Fi device uses Bluetooth, Wi-Fi, GPS, and mobile connection sources to determine and report your pet’s location.

To understand how your pet’s location is being tracked in real time, you can view your device’s current connection source within your app.

Where to Check the Connection Source

Follow these steps in the Fi App to view your device’s current or last known connection source.

1. With the Fi App open, tap your pet’s name in the top-left corner.

   

2. When viewing your pets, you will see the following connection information:

   

   • Connection source: the current or last known source your device was connected to, including Fi Base, Wi-Fi, Phone, or GPS/Mobile
   • Online or offline status
3. Tap the X on the select pet page to return to the Live Tab.

For more information on connection sources, check out the Fi device connection priority article.