To activate and enjoy the features of a Fi Series 3+ or Fi Mini, an active Membership is required.
Your tracker and your Fi Membership are billed separately. You pay for the tracker at checkout, and your membership is charged when you activate.
Every Series 3+ and Fi Mini purchase includes a 30-day satisfaction guarantee, giving you the confidence to explore Fi's advanced tracking and health monitoring technology.
We recommend activating your tracker as soon as it arrives. If your tracker is not activated within 7 days of shipping, your membership will start automatically.
When you activate, you are placed on the 1-year membership plan by default. You then have 7 days to switch to a 6-month or 2-year plan. Switching charges the new plan amount right away. If you stay on the 1-year plan, it is charged once the 7-day window closes.
Frequently Asked Questions
How much does a Fi Membership cost?
Fi Membership pricing is the same for Fi Mini and Series 3+ trackers. Your plan renews at the standard price for that term:
| Membership term | Renews at |
|---|---|
| 6 months | £99 / €99 / SEK 1,290 / DKK 829 every 6 months |
| 1 year | £189 / €189 / SEK 2,319 / DKK 1,579 every year |
| 2 years | £339 / €339 / SEK 4,159 / DKK 2,839 every 2 years |
All plans include access to Fi's GPS tracking, activity monitoring, and escape alerts.
Promotional pricing may lower these amounts. The price you pay is shown at checkout before you place your order.
Members who joined before this pricing took effect keep their current rates. If you already have a Fi Membership, your plan price and renewal amount are unchanged.
Can I get a refund after my membership auto-renews?
If you request cancellation within 30 days of an auto-renewal charge, you are eligible for a full refund of that renewal. After 30 days, renewal charges are not refundable or prorated.
This refund policy is separate from account deletion, which does not include refunds for unused time. It also does not change the 6-month minimum commitment that applies to first membership terms.
When will my membership renew?
Memberships auto-renew by default at the end of each cycle, and renewals are billed at the standard price for your term. View your current Fi Membership plan.
Is there a commitment period?
Yes, all membership plans have a minimum 6-month commitment period.
How do I switch my membership plan?
In the 7 days after you activate, you can switch between the 6-month, 1-year, and 2-year plans in the Fi App, and the new plan amount is charged at that time.
After that window closes, visit shop.fitracking.com/manage to change your plan. Your new plan starts immediately, and any unused time from your current plan will be automatically credited toward your new membership.
How do I update my payment information?
If you need to update your payment method, such as changing the credit card or billing address you have on file, you can easily do so by logging in with your account email address and password at shop.fitracking.com/manage.